10220 Old Columbia Road, Suite M, Columbia, MD 21046


Director of Maintenance Services

Director of Maintenance

Mr. Broughton returned to Humphrey Management as a Regional Service Manager in July 2021 after previously working for the company from 2009-2014. During his last tenure with the company, he graduated with the first Manager Development Program and was awarded Service Manager of the Year.

From painter to project manager, Mr. Broughton has spent over 25 years working in construction, repair and renovations, maintenance, and facilities management at the local, regional, and national level. In addition, he has applied his managerial and trades skills to his work in both the paid and volunteer fire service, including as an instructor and curriculum author at the Maryland Fire and Rescue Institute at the University of Maryland.

Marketing Manager

Kristy comes to us with 15 years of Multifamily Marketing and Sales experience, most recently a 10 year tenure at Apartments.com She has been eager to take on this new role and had an amazing first week. Kristy is a graduate of The University of Delaware where she was a collegiate cheerleader and a member of the Kappa Delta Sorority. In her free time she enjoys, live music and being on the water at her home in Sparrows Point MD. Kristy has 3 children, Jackson 23, Anthony 18 and Isabella 15.

Director of Compliance

Ms. Lutz joined Humphrey Management in 2023 bringing over 24 years of experience in affordable housing. Ms. Lutz supervises the Compliance Department, oversees compliance monitoring for all of the Company’s subsidized and tax-credit properties, and implements policies and procedures to ensure compliance with a variety of housing programs on the state and federal level. 

Ms. Lutz works closely with investors and syndicators on all tax-credit, new construction, lease-up and acquisition rehabilitation projects.

In addition, Ms. Lutz oversees Fair Housing compliance and is the 504 Coordinator. She is certified in Fair Housing, Tax Credit Compliance, Multifamily HUD Assisted Housing and Blended Occupancy Housing. Ms. Lutz earned her Bachelor’s Degree from Towson State University.

Director of Operations

Mrs. Ragsdale joined Humphrey Management in November 2016. She holds a Bachelor of Arts Degree in Government and Politics from Widener University in Chester, Pennsylvania. With over 16 years of experience in property management she has led Tax Credit, Public Housing/Hope VI, Section 8, HUD Co-ops, Elderly, Mixed Finance and Conventional communities. Her love for property management and the real estate industry has driven her to hold certifications in Tax Credit Compliance, Housing Specialist, Management and Occupancy Review, Rural Housing Specialist and Public Housing Specialist. She is also a Certified Property Manager (CPM) candidate as well as an Accredited Resident Manager (ARM) with the Institute or Real Estate Manager (IREM).

Director of Operations

Qu'Ran joined Humphrey Management in December 2001. She has held various positions during her 20 plus years tenure. She has been the Director of Training and Education, Director of Compliance and a Sr. Resource Specialist. She was promoted in April 2023 to the Director of Operations. She holds the following certifications HCCP, C4P, COS, STAR, and BOS.

Director of Education & Training


Vice President of People & Culture

Senior Vice President of Company Operations

Mr. Johnson joined Humphrey Management in 2023 and brings a unique blend of leadership, operations, contract management and strategic foresight to his new role. His commitment to driving excellence in asset management, coupled with his adaptability, positions him as a valuable leader in the real estate industry.

With over 12 years of driving operational excellence and business strategy in optimizing vendor performance and managing contracts, Mr. Johnson thrives in fostering collaborative relationships with both internal and external stakeholders. He is dedicated to maximizing returns and minimizing risk without compromising quality. He has a proven track record for achieving optimal results with emphasis on attention to detail and a focus on maintaining the company’s integrity.

Mr. Johnson is Six Sigma and Project Management certified. He holds a degree in Business Administration with a focus in Corporate Finance from Morgan State University and is a proud member of the Graves School of Business and Management.

Creating Thriving Communities

At Humphrey Management, we strive to deliver exceptional customer service every day.
Our residents’ experiences are extremely important to us.