10220 Old Columbia Road, Suite M, Columbia, MD 21046

Humphrey Management Wins 2012 National Resident Satisfaction Award

SatisFacts (www.SatisFacts.com) is excited to announce that Humphrey Management is a 2012 national resident satisfaction award winner.  SatisFacts works with nearly 200 management companies and over a million apartment homes nationally.

Humphrey Management’s service to our customers has not gone unnoticed – evidenced by last year’s SatisFacts program results showing high levels of resident satisfaction.  By successfully delivering an outstanding resident experience, the company’s residents rewarded this effort with higher lease renewal rates and resident retention.

Doug Miller, founder and president of SatisFacts, adds, “We’ve always said that winning a national award validates that a company not only ‘talks the talk’ about service delivery, but also ‘walks the walk.’  Our clients recognize that everyone wins when there is a passion for delivering world-class service.”  Congratulations to our team members for helping us to achieve this distinction as an industry leader.

Annual Surveys: Company Awards

Superior Company Score (score of 4.00 – 4.49)

  • Aldon Management
  • Allen and Rocks
  • Blue Ridge
  • Carter Haston
  • Columbia Residential
  • Continental Realty
  • Dunes Residential
  • EPMI, A Bayside Company
  • ETI Multifamily
  • Greystar
  • H G Fenton
  • Humphrey Management
  • Legend Management
  • Malkin Properties
  • Pacific Living
  • Paradigm Management
  • Picerne
  • Quintus Corporation
  • Shea Properties
  • Shelter Properties
  • Steven Scott
  • Towne Properties
  • Trammell Crow Residential
  • Western Rim Property Service
2,000 to 4,999 Units – National Award
“Top 5” Company Score (in rank order)
  1. Churchill Residential
  2. Allen and Rocks
  3. H G Fenton
  4. Legend Management
  5. Humphrey Management




Creating Thriving Communities

At Humphrey Management, we strive to deliver exceptional customer service every day.
Our residents’ experiences are extremely important to us.