Shay joined Humphrey Management in 2024. As Chief Operating Officer for Humphrey Management, Shay is responsible for the long-term growth and strategic direction of the company. With over 28 years of industry experience, she provides oversight, guidance, and direction for property operations within the Humphrey managed apartment portfolio as well as the Human Resources, Learning & Development and Corporate brand marketing business functions.

Shay earned the Certified Property Manager (CPM®) designation through the Institute of Real Estate Management (IREM). She currently serves as the President of the Board of Directors for the Institute of Real Estate Management (IREM) DC Chapter 8. She has served as Chair of the Affordable Housing Committee for NAA in 2020 and continues to serve on that committee as well as others focused on the advancement of affordable housing property management. Shay is a member of the Board of Directors for Habitat for Humanity (DC-Northern VA chapter) and served as Chair for the Habitat for Humanity Women Build Campaign in 2023. Shay received her Master of Business Administration (MBA- Management) from the Johns Hopkins University- Carey Business School and holds her real estate license in the state of Maryland and the District of Columbia.