Key Bios

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Bethany Hooper – President and Owner

With over 25 years of financial and management experience, Ms. Hooper is the president and owner of Humphrey Management and oversees the financial, accounting and administrative affairs of The Humphrey Companies as CFO. She is also the president and owner of BHH, Inc. a real estate development services company and BHH, LLC, a multi-family asset owner.

Ms. Hooper received her bachelor’s degree in Business Administration from Lewis and Clark College and an MBA in Finance from Loyola College; she is also a Certified Public Accountant, a licensed Maryland and Pennsylvania Real Estate Broker and she has obtained her HCCP certification. She is on the board of the Anne Arundel Affordable Housing Coalition and the Columbia Downtown Housing Corporation and is a graduate of the 2011 class of Leadership Howard County. She was named the 2016 Housing Person of the year by the Maryland Affordable Housing Coalition.

As a woman-owned and controlled business, Humphrey Management has obtained the Howard County certification of WBE (#W14-58) and the Baltimore City certification of 16-373744.

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Ginny Goodrich – Vice President of Operations

Ms. Goodrich started with Humphrey Management in December of 2004 as a Portfolio Manager. In May of 2006 she was promoted to Vice President of Operations.

Ms. Goodrich has over 25 years of experience in the property management field. Her prior employment includes AIMCO, Insignia Residential and NHP and her experience includes tax credit, Section 8, elderly and conventional communities. She is a Certified Property Manager (CPM) candidate as well as an Accredited Resident Manager (ARM) with the Institute of Real Estate Management (IREM).

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Lori Clemons – Vice President, Human Resources

Ms. Clemons joined The Humphrey Companies in 1998. She has human resources experience in the property management, hospitality, government, and healthcare industries.

Ms. Clemons has a B.S. degree in Labor and Human Resources from the Ohio State University and a Master’s Degree in Human Resources Management from the University of Maryland. She is certified as a Senior Professional in Human Resources by the Human Resources Certification Institute and as a Senior Certified Professional by the Society for Human Resource Management. She is a current board member of the Heritage Housing Partners, Corp.

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Sheri McGowan – Chief Financial Officer

With over 20 years of accounting experience in the property management industry, Ms. McGowan is responsible for oversight of our accounting and information technology departments.

Ms. McGowan holds a B.S. degree in Business Administration from Mary Washington College. She is a Certified Public Accountant and has obtained her HCCP certification. She is a member of the MAHC Finance and Administration Committee.

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Deb Hindman – Director of Operations

Ms. Hindman started with Humphrey Management in June 2005. She assumed the position of Regional Manager in October 2007; previously she was the Director of Compliance. Ms. Hindman has worked in the Property Management field for 21 years. Her prior employments include Edgewood Management, AIMCO and NHP. Her experience includes Tax Credit, Rural Development, HUD Programs, Section 236, 202 elderly and conventional properties. She holds Spectrums C3P certification and is a Certified Property Manager (CPM) candidate as well as an Accredited Resident Manager (ARM) with the Institute of Real Estate Management (IREM).

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Kristy Scholl – Director of Sales and Marketing

Kristy joined Humphrey Management in 2017 as the Director of Sales and Marketing. She has 16 years of Multi-family and Hospitality Management experience. Driven by a passion for marketing, sales, and social media, she is responsible for the branding, strategic leasing strategy and digital marketing initiatives for the company. In addition to her dedication to Humphrey, Kristy is an active member of the Maryland Multi-Housing Association (MMHA), a local chapter of the National Apartment Association (NAA); she earned her National Apartment Leasing Professional (NALP) designation in 2014.

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Regina Haynes – Director of Education and Training

Regina Haynes joined Humphrey Management in January 2017 and has more than 20 years of Property Management experience. She has spent most of her career in a number of different roles with Southern Management which include Leasing Manager, Collections Manager and Senior Training Coordinator. Ms. Haynes received her Master’s degree in Education from Concordia University in 2016 and has a Bachelor’s degree in Organizational Management and Leadership from Nyack College and an Associate of Arts in Business Administration from Strayer University. Her areas of expertise and course development include Customer Care, Marketing, Leasing, Maintenance, and Coaching and Mentoring. Ms. Haynes is a certified NALP and CAM.

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Robert Couffer – Director of Maintenance Services

Mr. Couffer joined the Humphrey Management team in February 2008. He has a strong background in maintenance with over 25 years experience in the industry working on rehabs, contract bidding, negotiations, capital needs assessments, implementing preventative maintenance programs and training service technicians. Before joining Humphrey Management he worked for Finesa, Horning Brothers and NHP.

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Gwen Breaux – Director of Accounting

Ms. Breaux has over 26 years of experience in the commercial and residential property industry. A native of New Orleans, Ms. Breaux holds a Bachelor’s degree in Accounting and Information Systems from Grambling State University in Louisiana. She moved to Maryland in 1988 and joined Humphrey Management in 2001. She is a Certified Public Accountant and CGMA (Chartered Global Management Accountant).

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Dionne Brown – Regional Manager

Ms. Brown joined Humphrey Management in December 2009 as a Community Manager and in 2010 was promoted to Senior Community Manager. She assumed the position of Regional Manager in July 2012. She has over 15 years of experience in real estate management, land contracts, asset management,co-ops, transitional housing, and property management. Prior to joining Humphrey Management, Ms. Brown served as an Asset Manager for Enterprise Community Investments. She was also a leader and one of the trailblazers in the 1st Community Land Trust Land Development (Jubilee Homes) for the City of Syracuse. She has obtained her Tax Credit & C3P certification and  is a Certified Apartment Portfolio Supervisor (CAPS). Ms. Brown was named the 2011 Community Manager of the Year.

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Angela Cameron – Regional Manager

Ms. Cameron joined Humphrey Management in March of 2013. She has a Bachelor of Science Degree in Business Management from Fairleigh Dickinson University in Teaneck, New Jersey. She has over 18 years of experience in the property management industry and has managed, Tax Credit, Public Housing/Hope VI, Section 8, HUD-Cooperative Housing as well as elderly and conventional. Her prior employment includes A&R Management, Mid-Atlantic Realty Management and Corcoran Jennison Management. She is a Certified Tax Credit Compliance Manager,  a Certified Occupancy Specialist, and Certified Apartment Portfolio Supervisor (CAPS).

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Mr. Ernde joined the company in 2000 as a Senior Community Manager, when the Multifamily Management group of properties became part of the Humphrey Management portfolio. His previous experience, in addition to many years in residential property management, includes working as a Regional Manager for Public Storage/Storage USA. He has led RD, Tax Credit and Section 8 communities. He was the 2005 Community Manager of the Year.

Stephen Nehrt – Regional Manager

Mr. Nehrt joined Humphrey Management in April of 2009. He holds Bachelor of Science and Master of Arts degrees in Economics from Virginia Tech. He has managed Tax Credit and Rural Development properties as well as elderly and multi-family and is STARS certified. Work experience prior to joining Humphrey Management included new homes construction in the positions of Construction Manager and Community Development Manager.

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Tanya Ragsdale – Regional Manager

Mrs. Ragsdale joined Humphrey Management in November 2016. She holds a Bachelor of Arts Degree in Government and Politics from Widener University in Chester, Pennsylvania. With over 16 years of experience in property management she has led Tax Credit, Public Housing/Hope VI, Section 8, HUD Co-ops, Elderly, Mixed Finance and Conventional communities. Her love for property management and the real estate industry has driven her to become a licensed in real estate agent in Pennsylvania and hold certifications in Tax Credit Compliance, Housing Specialist and Public Housing Specialist. She is also a Certified Property Manager (CPM) candidate as well as an Accredited Resident Manager (ARM) with the Institute or Real Estate Manager (IREM).

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Jeannie Rhodes – Regional Manager

Ms. Rhodes is a veteran of residential property management with over 23 years of experience. She held a number of positions in all aspects of the business before coming to the company in October 2006. Her employers include AIMCO and NHP and most recently Shelter Properties as a Regional Manager. She has overseen many communities including Rural Development, Tax Credit, conventional and Section 8 properties. She is a Certified Property Manager (CPM) candidate as well as an Accredited Resident Manager (ARM) with the Institute of Real Estate Management (IREM).